Social Services

LÖSEV – LÖSANTE Social Services: Accessibility and Support in Healthcare

At LÖSANTE Hospital, healthcare is viewed as more than diagnosis and treatment. We embrace a holistic approach that supports patients and their families throughout every stage of their healthcare journey. A key component of this approach is the LÖSANTE Social Services Department, operated in collaboration with LÖSEV.

The LÖSANTE Social Services Department is a professional support service dedicated to reducing the social, financial, and logistical barriers that may limit access to healthcare. Its mission is to ensure that every patient can receive the care they need and that no individual or family has to face the treatment journey alone.

Who Can Benefit from LÖSANTE Social Services?

Social Services support may be available to:

• Patients undergoing long-term or intensive treatment
• Families requiring financial, social, or environmental support
• Patients travelling from outside the city who experience challenges during their hospital journey
• Pediatric patients and their parents or primary caregivers

Each request is assessed individually by the Social Services Department with strict respect for confidentiality. The type and scope of support are determined according to the patient's individual needs and circumstances.

Services

The LÖSANTE Social Services Department provides a range of supportive services, including:

• Social needs assessment and counseling
• Guidance and support for patients and their families throughout the treatment journey
• Coordination of transportation and logistical assistance, when needed
• Referral to psychosocial support services
• Planning of sustainable support for patients undergoing long-term treatment

These services are delivered in close collaboration with clinical teams, providing comprehensive support that complements medical care.

Our Commitment to Trust, Confidentiality, and Respect

All Social Services are provided in accordance with the highest standards of patient privacy, confidentiality, and professional ethics. Every assessment is conducted with the patient's informed consent, and all personal information is handled with the utmost care and confidentiality.

At LÖSANTE, social support is not considered a privilege—it is an integral part of every individual's right to healthcare.

Supporting You Throughout Your Healthcare Journey

LÖSEV – LÖSANTE Social Services is more than a service available in times of need. It is a dedicated partner that supports patients and their families from the beginning of treatment through recovery.

Our goal is not only to contribute to physical healing but also to help ease the social and emotional challenges that may accompany the treatment process.

At LÖSANTE, healthcare extends beyond clinical outcomes. We are committed to protecting and improving each patient's overall quality of life through a compassionate, patient-centered approach founded on solidarity, transparency, and respect.

How to Apply for LÖSANTE Social Services

Patients who wish to receive support from the LÖSANTE Social Services Department may apply:

• During the appointment process
• Through a referral from their clinical care team
• By contacting the Social Services Department directly

Each application is reviewed carefully, and the most appropriate support plan is developed based on the patient's individual needs and circumstances.